Frequently Asked Questions

The City of Guadalupe requires your signature to start services, therefore, you must come into the Finance Department.  You may also begin service by mailing a written request to:

Finance Department
918 Obispo Street
Guadalupe, CA 93434

Transferring City utility services to a new location within the City may be done by calling (805) 356-3896.  Be sure to have your current utility account number when you call.

A Utility Start Service Form can be downloaded, printed, completed in full and faxed to us at: (805) 343-0542

If the residence or business is occupied, refuse services is required.  Call Waste Management at 805.922.2121

Utility bills are mailed monthly.

You may call the Finance Department at (805) 356-3896, Monday through Friday between the hours of 8:00am and 4:30pm.

Yes, the City accepts credit cards for payment on utility bills.  To pay online, click here.

Yes.  Set up your auto pay with your preferred debit/credit card or bank account through the online payments website.

Yes.  Set up your auto pay with your checking account through the online payments website.

Yes.  Set up your auto pay preferences through the online payments website.